Contact Us

Member/Customer Service

Toll Free: 844.529.3760 (TTY: 711)
Please note that our main customer service number (above) is the designated number for submitting oral requests.

Email: customerservice@mwmaplan.com
Fax: 1.844.335.4191

Non-Member/Enrollment

Toll Free: 855.948.0352 (TTY: 711)
Email: sales@mwmaplan.com
Fax: 844.335.4890

Company Headquarters
2300 Fall Hill Ave, Suite 308b
Fredericksburg, VA 22401

Telephone lines are open 8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 to September 30 and holidays. Please leave a message, and your call will be returned the next business day.

Mailing address and phone number for written customer service, appeals and grievances requests:

Riverside Medicare Advantage
PO Box #7118
Troy, MI 48007

Toll Free: 844.529.3760 (TTY: 711) (customer service)
Fax: 844.335.4191 (customer service)
Fax: 844.335.3777 (appeals)
Fax: 855.964.0568 (grievances)

Interested in Learning More About a
Riverside Medicare Advantage (HMO) Plan?

Riverside Medicare Advantage Request a Kit
Talk with a Licensed
Medicare Advisor

Discuss your options with a local, licensed Medicare advisor.

Call 855.948.0352 (TTY: 711)
Riverside Medicare Advantage Attend a Meeting CTA
Attend a FREE
Medicare seminar

Learn more about our Medicare Advantage plans at one of our FREE local or online seminars.

Sign up for a Free Seminar
Riverside Medicare Advantage Request an In Person Meeting
Request Your FREE
Information Kit

Download your FREE Medicare Advantage info kit or request a copy in the mail.

Request Your Kit
Riverside Medicare Advantage Call CTA
Schedule a
Personal Consultation

Get all your questions answered in a one-on-one appointment with a licensed Medicare advisor.

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